Return and Refund Policy

Return and Refund Policy:

Effective Date: 16/11/2023

• 14-Day Money Back Guarantee:
• We are committed to ensuring your satisfaction with our maternity belts. If you are not completely satisfied with your purchase, we offer a 14-day money-back guarantee from the date of delivery.
• Eligibility for Returns:
• To be eligible for a return and refund, the maternity belt must be unused, in the same condition as received, and in the original packaging.
• Initiating a Return:
• To initiate a return, please contact our customer service team at infohapu@gmail.com within 14 days of receiving your order. Provide your order number and a brief reason for the return.
• Return Shipping:
• Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that we receive your returned item.
• Refund Process:
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the item meets our return criteria, we will process the refund to your original method of payment.
• Refund Timing:
• Refunds will be processed within 10 business days of receiving the returned item. Please note that the timing of the refund may vary depending on your payment method and financial institution.
• Exclusions:
• Personalized or customized items are non-refundable. Sale items may also be excluded from the 14-day money-back guarantee; please check the product description for details.
• Damaged or Defective Items:
• If you receive a damaged or defective maternity belt, please contact us immediately. We will arrange for a replacement or refund, including return shipping costs.
• Contact Us:
• If you have any questions or concerns regarding our return and refund policy, please contact us at Infohapu@gmail.com
• No Change of Mind Returns Policy:
• At Hapu Com, we take pride in providing high-quality products, including our maternity belts. To maintain the standard of our offerings and adhere to hygiene standards, we do not accept returns based on change of mind.
• We encourage customers to make well-informed decisions before making a purchase. If you have any questions or concerns about our products, please feel free to reach out to our customer service team at [your contact email] before placing your order.
• This policy is in place to ensure the safety and satisfaction of all our customers. We appreciate your understanding and thank you for choosing Hapu Com

Thank you for choosing Hapu Com. We appreciate your trust in our maternity belts.

Hapu Com

Infohapu@gmail.com